1. Overview
This Privacy Policy describes how YieldAI ("we", "us") collects, uses, and shares information about you when you use our services. By using YieldAI, you agree to the practices described in this policy.
2. Information we collect
We collect information you provide directly to us (such as account, billing, and contact information), information automatically collected when you use the service (such as usage logs and device identifiers), and information from integrations you connect (such as POS, HR, accounting, and inventory data).
3. How we use information
We use collected information to operate, maintain, and improve YieldAI; to provide forecasting, scheduling, ordering, and analytics features; to send transactional and operational communications; and to comply with legal obligations. We do not sell your personal information.
4. Sharing of information
We share information only with service providers who help us operate YieldAI (under appropriate confidentiality obligations), with integration partners you have explicitly connected, and where required by law or to protect our legal rights. Tenant data is isolated by organization and never shared across tenants.
5. Data retention
We retain account and tenant data for as long as your account is active and for a reasonable period thereafter to comply with legal obligations. You may request deletion of your data at any time by contacting hello@getyieldai.com.
6. Security
We use industry-standard administrative, technical, and physical safeguards to protect your information, including encryption in transit and at rest, row-level security enforced at the database, and regular security reviews. No system is 100% secure, but we work hard to minimize risk.
7. Your choices and rights
Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information, to object to processing, or to data portability. To exercise any of these rights, contact us at hello@getyieldai.com.
8. International data transfers
YieldAI is operated from the United States. If you access YieldAI from outside the U.S., your information may be transferred to, stored, and processed in the U.S. and other jurisdictions where we operate.
9. Children
YieldAI is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.
10. Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date above and, where appropriate, by providing additional notice via email or in-product banner.
11. Contact us
Questions about this Privacy Policy? Email us at hello@getyieldai.com. We read every message.